Environmental Sustainability in Hotel Industry

adjoinsal Sustainability in Hotel IndustryThe watch is related to the sustainability of surroundings in the hotel fabrication on the cornerst mavin of spoil counseling, and by victorious other concepts from existing hotel industries. The last aim is dependent on many of the vital stages of the thesis equivalent surroundingsal practices in hotel assiduity, ratement of divers(prenominal) tactics of thieve reduction in kitchen atomic number 18a, their importance, strike for surroundingsal sustainability etceterateraenquiry was performed to understand closely the environsal concerns of the hotel industry and recent ripening and trends in the alike(p). A deep lit review was performed to evaluate the period stages of sustainable development in the environment and it indicates a lot of cypher has been done and lot has to be done in the field of hospitality industry especially in the hotel segment. According to eco-hotels, concept of sustainable environment is bec oming familiar as long clock go by.The analysis of hotel was purposefully done to get an idea to the highest degree the preferences in customer demands so as to get the briny drivers of the marketplace. eat counsel is real profitable in identifying the weaker points related to the environmental concerns and strikes. It helps to prioritize diffe accept aspects of environmental assume. put forwardmentThe concept of Sustainability is non new to us. It is the capacity to endure. Now a days beca physical exertion of global warming, tourism and hospitality industry be facing so many problems. It is inwrought for us to know separately and e precise chemical element which affects hospitality industry positively or negatively. Now tourists argon very concerned or so environmental issues. They be demanding eco products, places which be managed in environmentally-aware or friendly manner. just now once more(prenominal) in hotel industry it is very knotty to convince gu est to use eco products or recycled products. Because guests think if they pay a high price for one night stay, why should they compromise with the facilities provided. For example, if guest pays 150 GBP a day and hotel asks the guest to utilize same complete sheet or towel for 2 days then the hotel should shave room rate. Again the customers reactions to the customer experiences are main concern for the advantage industry. This is all almost environmental sustainability. Ryan (2002) states, future tense tourism must be concerned with more than just sustainability. Perhaps, after three decades of academics and planning literature on sustainability, we might change our view and speak of sustainable estimation as creation for each of the tourist, the tourist industry and communities.Sustainability is not scarce close environment. There are four main types of sustainability human, social, economical and environmental. Out of the four, concentrating on environmental sustainabi lity is the need of the hour. United Nations defines it as Meeting the needs of the expose with come to the fore compromising the ability of future generations to meet their needs. environmental sustainability maintains the balance among social and economical development keeping in mind environmental protection.As we all know that the hotels are a blow up of the tourism industry. For Tourism industry it is very substantial to protect our environment i.e. purlieual Sustainability. So we arse automatically sustain the hotel industry. The hotel industry is correctly managed in protected commonwealths, and it stinkpot establish an effective instrument and an economic mental get windry towards conservation. The main factors affecting an organisation in its effort to better its market dowery involve hoteliers, consumers and employees in centerings that contri notwithstandinge to an eco friendly environment. This proposed bring allow serve to offer such an taste of these en vironmental demands in regards to the Hotel industry and potential/existing organisational success based on correct focus surrounding them. There are a number of hotels which are participating in environmental curriculums. Ecotourism desti dry lands tend to be self caustic and risky recognize up to incorrect audits and environmental assessments. sustainable hotel operations are the once that aim at minimizing their jar on surrounding internal environment and society. Environmental focal point in hotels is that minimises the shock of hotel practices on environment such as.BACKGROUND OF STUDYIn the last decade of the twentieth century, incorporation of environmental sustainability began in the hotel industry. This philosophy changed into an agenda. This was developed into Agenda 21 which is a platform run by the United Nations and is related to sustainable development. This was the first summit that discusses global warming issues. One of the projects launched in 1995 at heart the framework of Agenda 21 i.e. Sustainable Salen. The main aim of this project was to relate to the threat of erosion of near slope, ware management and run through water treatment within Salen subject field. With the ad picking of Agenda 21, hotel industry was as well encouraged to adopt practices which helped in environmental sustainability.Halme M. emailprotected LEARNING FOR SUSTAINABILE DEVELOPMENT IN TOURISM NETWORKS. JAN 2001.Now more and more hotels are winning part in sustainability practices to reduce their impact on nature. *Around 80% of European hoteliers are involved in this environmental programme. Like promotion of eco products, pushing conservation programme, ravage management programme, recycling, re utilise product etc. But again this helps in increasing the profit levels of the organisation by controlling the expenditures. This is for the organisations benefit. But looking for an environmental benefit what are the measures hotels frivol a manner i nternally. Hotels should identify neighborhoods for onward motion and innovation at the property level and support the efforts of the Green Teams at each of the departments. last diligently to minimize the organisational languish stream and follow instinctive re denotations desire water, vigour, and food as well.STUDY RATIONALEEnvironmental Sustainability is required for the protection of the natural resources. Because of pollution, population these resources are on the track of vanishing. Human activities are responsible for these problems. They are using these resources in an improper way which is the cause for global warming. It is a big issue in front of the world and because of those historic monuments are damaged and places of visit are polluted and the flow of visitors is decreasing. As studying somewhat this industry it is very essential to know each and every factor which affects positively and negatively on hotel industry. As we all know that again the hotel indu stry is a part of environment. If hotel industry is correctly managed in protected areas it can become an effective instrument and an economic resource toward conservation. In terms of acquirement ab show up sustainability development it seems that there need to be s abbreviateholders to constrain wider thought of it. So now hotels are also taking efforts to improve its employees share in ways that they contribute for eco friendly environment. Kitchen is an area where the most of the excess is produced pard to the other departments of the hotel. This area was neglected some stratums ago but now most of the hoteliers are steering to treat the waste in kitchen area. This proposed study leave alone serve to offer such an understanding of these environmental demands in regards to the hotel industry and existing organisational successes in waste management programme in kitchen department based on proper focus surrounding them.1.4. OBJECTIVESPrevious study has identified waste man agement as a key with respect to the environmental sustainability in hotel industry. Therefore waste management, which includes the recycling, reuse etc., plays a crucial fictional character in the success of environmental sustainability in hotel industry.This study is concerned with the kitchen waste management practices in hotel orbit. The selection of kitchen area particularly because a number of studies have noted a profound performance in other department like Housekeeping and scarer Office etc. than kitchen. This drop off has been largely attributed to the lack of attention or participation of staff in kitchen area. The address is thence concerned with the reasons for this lag and how they might be addressed based on investigation in this area. Following are some of the objectives which we have examineTo assess the need for Environmental Policies and Management in the hotel sphere of influence.To evaluate the current situation with regard to environmental policies and actions in the hotel sector.To undertake a circumstance study focusing on waste management in hotel kitchens in baseball club to assessa. The effectiveness of current environmental management practicesb. The barriers to further improvement in waste management practicesc. The factors influencing bearings of kitchen staff to waste management practices4. To assess the constituent that waste management can make to environmental sustainability in the hotel sector5. To make tributes on how waste management practices in the hotel sector can be improved.1.5 DISSERTATION STRUCTUREThis speech consists of half a dozen chapters in which main subjects about environmental sustainability are out var.d and analysed. This dissertation starts with the execute compendious in which the whole dissertation is explained briefly. First chapter is Introduction where the aims and objectives, background as well as the structure of this study are described which turn back a main scenario in this parti cular subject.Chapter two consists of Literature inspection where the previous enquiry is critically reviewed for the good understanding of environmental sustainability and waste management concept, theory and new trends which came into the hotel industry that are very essential and relevant with this study. Different authors look and thoughts serve very informative about environmental sustainability as well as their importance. This chapter re records the deep study and conceptual framework related consequence leading to the enquiry.Chapter three is the methodology of this dissertation. It is about how the re pursuit is done, what are the strategies apply, sampling of information, shift study approach with the yard of event study and procedures of interviews are introduced in this chapter. Finally the research amaze is presented at the end of this chapter.Chapter four demonstrate the finding and analysis of the selective information lay in from interviews. This analysis of info collection is the stem for conclusion and recommendation.Chapter tail fin is about result of finding and analysis. This study outlines some important recommendation and limitations of the case study as well as some suggestions for future research.The flow of this study is illustrated in Figure 1.Identify explore topic and Research QuestionsCritically Review LiteratureDevelop Conceptual fashion model ingestion of Methodologyselective information CollectionSample Selection junior-grade information Primary DataAnalysis of DataPresenting Findings and ResultsConclusion, recommendation, and Suggestions for Future Research2. LITERATURE REVIEW2.1 INTRODUCTIONThe purpose of this chapter is to identify and review the relevancy of previous literature in order to better understand environmental sustainability and waste management programme in hotel industry. This chapter is separate into seven sections. The trice section presents a brief summary of the Sustainable development in ho tel industry. Third section focuses on environmental management in hotel sector. segment four asks about the motivation for ISO 14001 in hotels and other environmental certifications. subsection five introduces the waste management definition and concept. Section six examines the role of waste management programme in hotel sector. And lastly chapter seven focuses on the kitchen department and waste management in kitchen area.2.2 ABOUT SUSTAINABILITY DEVELOPMENT IN HOTEL INDUSTRYThe term sustainability first came into existence apply in mid-seventies when more attention was given to taking care of environment and overutilization of it. The most common apply definition was named by the World rush on Environment and development in 1983. Later in the year 1987, this report called as Brundtland report. According to Brundtland report, Sustainability Development is development that meets the needs of the present without compromising the ability of future generations to meet their needs. It is also explained by magic trick Elkington in the book Cannibal with Forks that it is a triple bottom line which covers factors like economic, environmental and social. In practical terms, company should not only consider the financial benefits but also look at the environmental and social functioning. A Sustainability Development, though it is a vital component of profitableness for hotel industry today and an opportunity for the industry, again it is about meeting the ever-increasing challenges due to environmental, social, economic and technological changes that are faced by hotel sectors. Sustainability is a instantaneous need for hotel industry on the path of rapid economic growth. practician should emphasise the efforts of hospitality business to promote sustainable development by conserving natural and cultural resources on which hospitality industry depend. The simple and hands-down to understand definition of Sustainability Development is the 3Ps acronym Profi t, People, and Planet. It means profit is for slew on the planet. *But planet is at risk. Approximately 6 million people are at risk due to natural disasters like flooding and droughts. Climate change is a big problem which is concern for this risk. Our planets natural resources are on the way of vanishing. Human activities are responsible for overutilization of these resources. People should focus on renewable resources rather than non-renewable such as solar, water, etc. Now governments, consumer groups, non-government organizations are taking part to make sensory faculty of this programme and to educate people about this.In recent years, Sustainable Development has taken centre stage in the hospitality industry. So a great deal has been written and spoken about sustainability, but not much has done for the implementation of sustainability practices. There are very few examples about sustainable initiatives There is a need of more critical military rank of existing things and techniques in the area of sustainability.The main purpose of sustainability development is to firm economic development, social equity and environmental protection and they are dependent on each other. As we are not sure about our future, but it should be preferably sustainable one.2.3 An Overview of Environmental Management in Hotel SectorThere are currently a number of of import environmental threats which creating risk for future generation like the green suffer effect and depletion of the stratospheric ozone layer, over-consumption of non-renewable resources and global air pollution, etc. The hotel industry take cares many of the conflicts which purloin when carrying out environmental policies. Hotel is industry which comes more contact with people and can make more awareness of environmental management programmeEnvironment Management is management of an organization in such a way that it go away reduce or eliminate the negative impact on the environment without having a ny priceful impact on our future generation. In other words its fulfilling the present needs without harming the future generation needs.In this era of time all the different types of industries are trying to gradation forward and help prevent or minimize the negative impact on the environment for the betterment of the future.Our Hotel Sector is one of those industries which have been taking very active participation in this area. Hotel industry as compare to the other big production industries has a relatively less impact to the environment and as the people have started realizing the importance of the environment impact so its a kind of way to improve the image of the steel in front of the guests and also a way to help the environment.In order to carry out the environment management properties carry out an audit which helps them to understand the scope and areas where they can implement new beats. many a(prenominal) properties form a committee which meets on a periodical basi s and discuss policies and standards to improve the body. Government have also started many rewards which motivates the properties to take active part in the environment management. As any rewards discoverd will help to improve the brand image and as this generation is more interested towards the environment friendly things so it helps the property to improve their image and get more business.Some of the methods followed in our industries to help improve environment management areConserving natural resourcesRecyclingWaste reduction increase environment awareness among guests and the associatesReduction of pollutionImportance of environment managementFocuses on continual improvement of the systemEnvironment Management helps woo control. As many properties have implemented recycling policies for example glass, plastic, mogul paper, printer and copy machine toner cartridges. In guest rooms many hotels have a recycling container which gives the guest a opportunity to be a part of th e good work.Provides a systematic way of managing an organizations environmental affairsWater conservation is a very good option in this management. Hotels have started to recycle the water with proper treatment and use of low flow. Restrictors on faucets and showerheads which help to save a lot of water. practise of low-flow fixtures saves a thousand of gallons per year.Training the staff in a proper way will help to carry out this make for in effective way and awarding their efforts to help the environment will make the staff more interest in putting their efforts in to it. advance the guests to take part in helping the environment by using good green choice programs which will make them interested to take part in to it will also help to reach our ultimate goal.Menu planning to reduce waste foodIt is a system which serves as a tool to improve environmental performanceGives order and consistency for organizations to address environmental concerns through the allocation of resourc es, assignment of state and ongoing evaluation of practices, procedures and processes2.4 Motivation for ISO 14001 in the hotel industryThe 1SO 14001 is a standard for Environment Management System (EMS) which is developed by Inter subject field boldness for Standardization. It is for all types of business and organization. It is a nongovernment organization launched in 1947. The ISO 14001 EMS is with the particular(prenominal)ation of guidance for use. According to Tibor Feldman (1996) T. Tibor and I. Feldman, ISO 14000 a guide to the new environmental management standards (pp. 237), Irwin passe-partout Publishing, Chicago (1996).Tibor Feldman, 1996, ISO 14000 standards were developed mainly in response to the development of national EMS standards in various countries, which forced companies to deal with dozens of potentially contrary systems from each country in which they conducted business. There are number of hotels like Inter-Continental, Marriott, Hilton International, Ramada and Holiday Inn Worldwide have taken initiative by adopting environmental programmes to protect our planet. There are various reasons for to adopt this programme. Hotel sector can reduce their impact by implementing environmental programmes like water, energy and material conservation and reducing operating constitute. By doing so, they could also achieve company image and customer satisfaction.2.5 An introduction to waste management2.5.1 definitionIt is the collection, transport, processing, recycling or disposal, and monitoring of waste materials.The term usually relates to materials produced by human activity, and is primarily undertaken to reduce their effect on health, the environment or aesthetics. Waste management is also carried out to recover resources from it. Waste management can involve solid, liquid, gaseous or radioactive substances, with different methods and field of expertise for each2.5.2 Concept of Waste ManagementThere are a number of concepts about wast e management which vary in their usage between countries or regions. Some of the most general, widely used concepts includeWaste HierarchyThis power structure generally based upon the by-line 3R concepta Reduce b Reuse c Recycle.This classifies waste management strategies according to their desirability in terms of waste minimization. This will use as a most useful technique in todays era and which is a cost effective too. The aim of the waste hierarchy is to extract the maximum practical benefits from products and to generate the minimum amount of waste.Polluters patch up PrincipleIn this concept the waste generator has to bear the cost of waste disposal and generally he has to bear the cost which compensates the harm caused to the environment. According to the waste management, the producer of the waste has to pay/compensates against waste bunk charges.Extended producer responsibility Extended Producer Responsibility (EPR) is a dodge designed to promote the integration of all c osts associated with products passim their life cycle (including end-of-life disposal costs) into the market price of the product. In this the shaper has to bear the all charges which are responsible for all waste produced during each phase of it like waste produced during manufacturing, packaging, selling. In this system producer has the obligation of the waste generated throughout the life cycle of the product.According to the diagram which is above shows that the two approaches to the waste managementMost favoured optionThis contains the methods which are generally used so that it will make the waste disposal easy. They arePreventionReduce or minimisationReuseRecycleleast favoured optionThis contains the methods which are generally not used because of the expensiveness or not easily accessible or may be these methods are land, capital, time, and wear consuming. These are two viz energy recovery and disposal.2.5.3 ProcedureThe few grassroots principles to reduce solid waste to be followed by every nation (Jonkoping, Swedan, 1993)Reduce the amount of thrash discardedReduce the amount of spare packagingAdopt practices that reduce waste toxicityReuse containers and products read reusable productsMaintain and repair durable productsReuse bags, containers and other itemsBorrow, rent or share items used infrequentlySell or donate goods instead of throwing themRecycle -use recycled materials and compostChoose recycle products and recycle themSelect products from recycled materialsCompost yard trimmings and some food scraps oppose to the solid waste dilemma by reconsidering waste-producing activities and by expressing preferences for less wasteEducate others on source reduction and recycling practicesMake your preferences know to manufactures, merchants and community leadersBe -creativefind new ways to reduce waste quantity and toxicity2.5.3 Importance2.6 Role of Hotel industry in Waste Management Programmes2.7 Hotel Waste Management in Kitchen areaCHAPTER 3 inquiry DESIGN AND METHODOLOGY3.1 IntroductionThis chapter talks about the methodology used by the tec for this study. This mainly focuses on the research objective and defines the specific guideline which helps to researcher for the research design, research methods and approach, process, strategy, sources of data collections, sampling issues and procedures for interviews, etc. In short this chapter illustrates the concept which used for primary and secondary data collection. According to Sekaran (1992), research has been defined asAn organised systematic, data based, critical, scientific enquiry and investigation into a specific problem, undertaken with the objective of finding answers or solutions to it.-Sekaran (1992)The research methodology of the present dissertation is influenced and structured by the process onion, which was introduced by Saunders et al. (2003). In order to write the methodology this section divided into five sections which provides clear explanation about the dissertation research process.3.1 Research PhilosophyA research philosophy represents a researchers perception of the way acquaintance is constructed (Saunders et al., 2003). There are three philosophies which we can use for dissertation such as positivism, interpretivism and realism philosophies. It is very important to clear the research philosophy which is a base for methodological framework.The philosophy, which is used in this dissertation, is interpretivism philosophy. It means where researcher can focus on exploring the topic by the finish of critical interpretations and gradually establishing research conclusions (Remenyi et al., 1998).3.2 Research ApproachThere are two distinctive research approaches such as inductive and deductive. This research usually associated with qualitative research method. This method is chosen in this study because it is good way to collect deep cognition and detailed data to preserve the entire view of participant in the case study. much o f data is taken from the previous literature while to find out current trends primary research method is used like interviews and observation, etc.3.3 Research StrategyIn research, we often refer to the two large methods of reasoning as the deductive and inductive approaches. A research strategy is a tool which is uses for exploring a research questions. There are six strategies which uses in dissertation such as survey, grounded theory, action research, experiment, ethnography and case study (Saunders et al., 2003).The present research is a case study on Waste Management in Kitchen Area. According to Merriam (1998), if writers want to get an understanding of the situation in depth, a case study approach is a good choice. The case study approach is flexible to allow researcher to develop the research question during the research. This research is mainly focuses on extracting knowledge through literature review. Then the second step is taking in-depth interviews to collect data whic h is called primary research method.3.4 Time HorizonAnother essential factor in research process is Time Horizon. There are two distinctive time horizons such as longitudinal and cross-sectional. The present dissertation has longitudinal time horizon as it is appropriate for case study approach research and data collection. A longitudinal research is a process which studies particular factor for given period of time as it constructs the ability to conduct a long term study.3.5 Data Collection MethodIn order to identify the waste management practices in the hotel industry, case study approach is used to explore the environmental programmes run by the hotel industry and their role in these practices.The present dissertation incorporates the case study research strategy and in-depth interviews. In this respect, it can be concluded that the present study is built on a compounding of secondary and primary data. This both methods are depending upon each other as secondary data provides g ood theoretical framework whereas primary data leads to the address the most important issues in the present circumstance.3.5.1 Secondary DataThe secondary data used described as multiple source of data collection. To identify the concept of environmental sustainability secondary data from journals, articles and hotels will be used. From this Waste management concept will be understood. Work by various accepted authors like Herve Houdre, Abraham Pizam, Philip Sloan, Joseph S. Chen, Willy Legrand, Sasikumar Gopi Krishna, etc. have been argue upon to reach an agreement. Thus, the researchers are investigating more into this matter to sustain the environment and hotel industry.3.5.2 Primary DataAccording to Sekaran (1902), primary data is a search for the information in order to build up the researchers understanding towards the area of the subject. This data is extracted through the taking in-depth interviews, survey and by observations.3.5.2.1 The Researcher thoughtfulness DataThe researcher is also working in hotel sector and therefore able to collect data by practical experience and observation. Therefore, as employee of Hotel Crown Plaza, Wembley, London (Five star Hotel) and working in food and boozing department observer was able to collect data from kitchen area by observation.3.5.2.2 InterviewsInterviews can be formalised and structured. It can be formal and everyday conversation. According to Guion (2006, p1), an in-depth interview is an open-ended which is also known as uncrystallised interview. It is a common data collection method for discovery lie study. For in-depth interviews analysis of different levels of hotels will be done. For that four types of hotels were studied like five star, four star, three star and private hotel.In this case study researcher has used unregulated and structured interviews. Due to some reasons like lack of acceptance from the five star hotel management, researcher couldnt take live interviews in each and every ho tel therefore researcher used the structured interview by email to interviewee. In four stars and in private hotels, researcher has taken live interviews which were unstructured. A questionnaire with both unlikable and open ended questions have used. Using a structured and unstructured interview, the roles of kitchen department in waste management programme in hotels industry will be identified. Interview was related to kitchen employee participation inside the hotel and attitude towards waste management programme outside the hotel. Are they keeping same attitude outside the hotel like when they are at work. The questionnaire made to discover the perspective of kitchen staff about environmental sustainability and waste management programme in hotel sector. Interview was conducted with head chef who is responsible for implementation and observation of the waste management programme in kitchen area. Interview is also conducted with two commi chef and one kitchen porter who are partic ipating in this programme. On the basis of collected data the analysis and comparison was done which served the actual position of hotel industry in terms of environmental programme and what measures should be taken to improve this practice.The result of all this will help in analyzing the status of sustainability in hotel sector.Employees serve a vital important role in environmental programmes in hotels. Suitable education and training not only increases knowledge but also elevates their awareness of environment protection which supports resource conservation.3.5.2.3 seeSurvey is a detailed study about specific area